Privacy Statement

1 Introduction

Welcome to the Amani Care Ltd website (amanicare.co.uk). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Statement explains how we collect, use, and safeguard your data when you visit our website or interact with our services.

Amani Care Ltd is the Data Controller for the personal data we process.

2 The Information We Collect

We may collect and process the following data about you:

A. Information You Give Us

You may give us information by filling in forms on our website or by corresponding with us by phone, email, or otherwise. This includes when you:

• Enquire about our care services
• Apply for a job vacancy
• Request a callback or assessment
• Report a problem with our site

The information you give us may include your name, address, email address, phone number, and for job applicants, your employment history and qualifications.

B. Information We Collect Automatically

When you visit our website, we may automatically collect technical information, including:

• The Internet Protocol (IP) address used to connect your computer to the Internet
• Your browser type, version, time zone setting, operating system, and platform
• Information about your visit, including the full URL clickstream to, through, and from our site

3 How We Use Your Information

• To provide you with information: To respond to your enquiries about our care services
• To process job applications: To assess your suitability for a role at Amani Care Ltd (in line with our Recruitment and Selection Policy)
• To improve our site: To ensure our website is secure, functional, and easy to use
• To comply with legal obligations: Where we are required to do so by law or by our regulator (CQC)

4 Legal Basis for Processing

We will only process your personal data where we have a legal basis to do so:

• Consent: You have given us clear consent to process your personal data for a specific purpose
• Contract: Processing is necessary for a contract we have with you, or because you have asked us to take steps before entering a contract
• Legal Obligation: Processing is necessary for us to comply with the law (CQC regulations, employment law, safeguarding requirements)

5 Disclosure of Your Information

We respect your confidentiality. We will never sell your data to third parties. We may share your information with:

• Selected third parties: Business partners and sub-contractors for the performance of any contract we enter into (e.g. IT support, website hosting)
• Regulators: The Care Quality Commission (CQC) or Local Authorities, where required by law or for safeguarding purposes
• Professional advisors: Lawyers, auditors, and insurance providers where necessary for business operations

6 Data Security & Retention

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. Access is limited to those employees and partners who have a business need to know.

• Job Applications: Unsuccessful application data is typically held for 6 months then securely deleted
• Service Enquiries: General enquiries are kept for 1 year after the last contact
• Care Records: Retained in accordance with CQC guidance and legal requirements

7 Your Rights Under UK GDPR

Under the UK General Data Protection Regulation (GDPR), you have the following rights:

• The right to be informed: To know how we use your data
• The right of access: To request a copy of the information we hold about you (Subject Access Request)
• The right to rectification: To have inaccurate data corrected
• The right to erasure: To ask us to delete your data ("right to be forgotten")
• The right to restrict processing: To ask us to limit how we use your data
• The right to data portability: To get your data in a structured, commonly used format
• The right to object: To object to how we use your data in certain circumstances

To exercise any of these rights, please contact us at info@amanicare.co.uk.

8 Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us provide you with a good experience when you browse and allows us to improve our site.

A cookie is a small file of letters and numbers stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive.

You can block cookies by activating the setting on your browser that allows you to refuse all or some cookies. However, blocking all cookies may prevent you from accessing all or parts of our site.

9 Changes to Our Privacy Policy

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates.

This privacy statement was last updated in January 2026.

10 Complaints & Contact

If you have any concerns about our use of your personal information, please contact us at info@amanicare.co.uk.

You also have the right to complain to the Information Commissioner's Office (ICO):